This page contains the final web site requirements for CRASH,
the construction and property industry charity for the homeless.
The requirements, including the site structure, are the result of planning workshops run by Paola Kathuria.
These are the fifth version of requirements and yet do not fully describe
the site at launch; due to work load, CRASH later decided to reduce the
launch site by about half.
The new CRASH web site was relaunched in 2002.
We have written an illustrated case study
to describe the site's design and development.
Reproduced with permission.
Paola Kathuria
2001
CRASH - the construction and property industry charity for the single
homeless - is a corporate-sector charity associated with the construction
and property industry. It receives requests from voluntary agencies
concerned with homelessness for projects, then mobilises resources
from the construction industry to provide accommodation, facilities
and shelters for the single homeless. CRASH projects exist in England,
Scotland and Wales.
Main relationships
In its day-to-day activities, CRASH deals with several kinds of
organisations and companies. The main types are described below.
A web site should support the needs and expectations of each of these.
Voluntary agencies
A CRASH project comes about due to a request made by a voluntary agency,
such as CRISIS, churches or other charitable groups. An application
form is used to make the request; the agency is then visited by CRASH.
Voluntary agencies hear about CRASH through publicity but also from
people moving between jobs.
The projects vary greatly in size, from minor works to major refurbishment
- CRASH does not carry out new builds.
Patrons
CRASH currently has 22 patrons and this number is decreasing. The patrons
cover CRASH's administration costs. About half of the patrons send
representatives to meetings and CRASH would like more to get actively
involved.
Most of the contacts are through good relationships with single
individuals and there is a concern that if these individuals were to
move to another job, that the patronage would also be lost. There is
therefore a need for CRASH to foster relationships with at least one
other person at such patron companies and to keep patrons informed of
CRASH's activities to encourage more participation.
Fund-raising
Fund-raising has been very much a secondary role and CRASH has relied
on external fund-raisers. There are over 20 companies and organisations
which run fund-raising events to raise money for CRASH.
In a significant change of CRASH culture, the new web site will be used
to generate funds for CRASH. It is expected that funds raised through
the web site will go entirely towards projects.
The methods of generating funds for CRASH on the web site will be:
- sponsored content - companies will be approached to pay
for their logo and a link to their site from key pages on the CRASH web
site, such as the Events Diary page or About Homelessness.
This will be in the order of £500 for 6 months or a year, with
agreements of 6 months, to encourage a regular change of sponsors.
The site will not contain sales information regarding the sponsorship
of content but will provide a contact number on sponsored pages.
- affiliate programmes - with publishers such as Amazon for listed books.
- donations - the site will include the ability for visitors to make donations to CRASH, by credit card, by printable form or by CharityCard.
- deed of covenant - if this method of giving still exists, a printable form will be provided.
- G.A.Y.E. - brief information will be available about G.A.Y.E.
Construction industry supporters
Construction industry companies which supply materials, services or labour
are currently termed supporters. CRASH has hundreds of supporters.
They are contacted by the project co-ordinator on a per-project basis
with requests for their support, sometimes at very short notice, and
sometimes for successive projects.
Requests for support apply to a specific project, which is at a specific
location, for specific materials, services and labour. Some supporters
are also patrons.
Other supporters
Other kinds of supporter include retailers with large quantities of
unwanted stock (such as paint or tiles). When such surplus becomes
available cannot be anticipated and does not necessarily occur when the
items are needed by current CRASH projects. CRASH's available storage
space is limited, so equally it can only accept a limited amount of
goods from retailers. If offers of goods are made when CRASH's existing
storage space is fully occupied, then the offers have to be declined.
Offers often come through in this way due to individual contacts moving
to new companies. It would be useful to CRASH to let their presence
become known amongst other such companies if they ever need to get rid
of unwanted stock. CRASH would always wish to hear of such offers and
would do its best to accommodate the stock. Ideally, the offer would
include transportation to CRASH's storage sites.
Business Action on Homelessness
CRASH jointly founded the Business Action on Homelessness campaign,
with Business in the Community, in 1998. Initially centred on bringing
together the corporate sector and single homeless voluntary organisations
in London, it has now established strong links with the West Midlands
and is examining the West Country and the East Midlands as the next
regions for initiating the campaign.
Press, writers, researchers, Government
CRASH and the Joseph Rowntree Foundation have published a literature
review of single homelessness research (1991-1999), which aims to be
an invaluable source for research on homelessness. This is an ongoing
project which CRASH will has undertaken to update regularly, for at
least the next three years. Interest in CRASH therefore also includes
those who are primarily interested in homelessness.
The homeless
CRASH has no direct relationship with the homeless, but it is expected
that some may be interested in CRASH. A CRASH web site would direct
the homeless to on- and off-line resources that are directly relevant
to them.
The current web side was built by a
PR company. It is incomplete,
sombre in appearance and, most importantly, CRASH do not have access
to all the pages to be able to update them. It has been decided that
the current web site doesn't appropriately reflect CRASH nor help in
its activities.
In terms of visibility, there are very few links to the web site according
to searches on the main search engines. If visitors find a web site
useful, they will add a link to it from their own web site if it includes
web site listings. Less than five links to the site were found.
The web pages are not set up with indexing keywords which would be used
by visiting search engine spiders, meaning that the site would be harder
to find.
It is intended that the new site will work for CRASH by supporting its
activities whilst being neither time-consuming nor difficult to maintain.
The site will also work for the different types of people and organisation
who would visit it.
Site structure
A hierarchical structure is described here. The home page is referred to
as level 1, pages linked from the home pages are referred to as level 2,
pages linked from those as level 3 and so on. Content would appear in
summary form on the first two levels and then become more detailed as
one goes deeper into the web site.
All level 2 pages will be accessible as links on every web page in
the site. The links will be grouped into two levels or prominence:
major (what CRASH is doing now) and minor (general
information CRASH, homelessness and the web site). Size, colour,
shape and position will be used to convey the distinction between
prominence.
The two groups of links are shown below with their associated content:
Major | | Minor |
News | About CRASH |
Help CRASH | About homelessness |
Projects | Site contents |
Events & campaigns | Site credits |
Contact CRASH | Site search |
In addition to these groups of navigation links, there will be a featured
short-cut link, possibly animated, to the Needed Now page. All pages
will include a search facility.
The web site is divided into the sections described on the following
pages, in the order they would appear as links. Please also refer to
the page list at the end of this document.
Priorities are included:
- required - the page or section is required at launch of the new web site;
- nice to have - if there's time, this content will be added for launch, but isn't a priority;
- next phase - the content will not be included at launch, but in the next phase of the site.
Pages are marked with if it is deemed a
page suitable to buy sponsorship for.
- (Home page) - required - The
home page is used to quickly introduce CRASH, the site style and sections
through the main graphical links. The home page will also include the
latest news, by way of duplicating top items from the What's New
page. The page will list all the Patrons, linking to the Patrons
page.
- News - required - - This page is made up of a dated list of
short news items covering CRASH and the web site. Each item links to
a page covering the item in more detail. The linked page is either a
press release or a page anywhere else on the web site. Regular visitors
to the site can use this page to find out what's new on the site and
what's new with CRASH quickly. The page features links to permanent
news pages listed below.
- Briefings - required - this gives
an overview of CRASH's activities. It is the same briefing written
for patrons or is adapted for the public. There is access to archived
briefings from here. The latest briefing is always at the same address
(e.g., www.crash.org.uk/briefing.html).
- Facts & figures - nice to have -
performance indicators - quick facts, figures and graphs showing CRASH's
success in the past month. It is not expected to archive this information
but to update it periodically.
- Press release - required - the latest
press release. Like the briefing, this is always at the same address
(e.g., www.crash.org.uk/release.html).
- Subscribe to the newsletter - required -
a page giving information about the quarterly printed newsletter - it
will include an online form for people to provide their address if they
would like to receive it or if they would like to stop receiving it.
- Archive - required - previous briefings
and press releases will be archived here by date, in the same format
as the News page. As briefings are archived, a date part is added to
the filename (e.g., www.crash.org.uk/archive/briefing-20000301.html).
- Help CRASH - required - this section
describes what CRASH needs in order to be able to perform its function.
It also lists those who have and who are now helping CRASH. Links to
pages in this section are graphical in the main page body.
- Needed now - required - A listing of
what is needed, by industry sector, for projects in progress. It will
include details of materials, services and labour. Since many such
things are needed at short notice, this page will only list what can be
updated weekly. Link to an appropriate form. There will be a featured
link to this page from the rest of the site.
- Become a patron - required -
Includes a) what a Patron is, b) benefits, c) costs, d) link to current
Patrons and e) request form.
- Patrons - required - A list of patrons,
in alphabetical order, giving company name, company logo and links to
their web sites, if appropriate.
- Become a supporter - required -
Includes a) what a supporter is, b) benefits, c) link to current
Supporters and d) request form.
- Construction industry supporters - required - this page lists construction industry
supporters listed by industry sector and then in alphabetical order.
Informed listed includes company name, logo and a link to their web site,
if they have one. If possible, for each supporter list the number of
projects they have supported.
- Make a donation - required - A page
which gives examples of how various amounts can be used in CRASH projects
to help the single homeless. Links to donation forms. Includes a brief
explanation of G.A.Y.E.
- Make a credit card donation - nice to
have - A secure online credit card form to allow people to make
donations immediately. People will be able to choose from one of a list
of up to 10 uses of donated money (for example, to a project region)
or just make a general donation.
- Donation form - required - A printable
donation form so that people can pay at their convenience by credit card
(by fax/post) or by cheque.
- By CharityCard - nice to have - An
online form to allow people to make a donation using their CharityCard -
or link to the CAF site.
- Deed of Covenant form - nice to have
- A printable Deed of Covenant form (if still applicable).
- GiftAid declaration - required -
Printable declaration for people to complete.
- Lend us your property - required -
Includes a) overview of how CRASH uses loaned properties, b) kinds of
properties currently needed, c) info we need about available properties
and d) notification form.
- Donate your spare storage space - required
- Overview on the problem of a shortage of storage space. Explanation of
what's needed. Link to contact form.
- Become a volunteer - required -
A page inviting people to register as a CRASH volunteer for events as
the need arises. Link to Volunteers wanted page. Includes a form to
express interest and to provide contact details.
- Organise an event - nice to have/next phase - Explain that organisations and individuals
raise most of the funds for CRASH projects. Give examples and information
on the logistics/legalities if someone new to the fund-raising wants to
become involved. Link to Diary of events.
- Donate your surplus stock - nice to
have/next phase - Explains that CRASH welcomes
offers of other unwanted stock and materials as they become available
on an ad hoc basis but warns that, due to limited storage facilities,
CRASH may not be able to accept every offer. Link to page on storage
space.
- Projects - required - - introduces the idea of projects in more
detail - it includes a clickable map of the UK showing the regions and a
textual list of featured projects. The map links to the matching region
heading on the page listing Projects by location.
- Projects by location - required - - List of current projects under sub-headings
of region. The page includes a list of regions so that people can jump
to that location on the page. Projects listed in a consistent way,
with links to available detail and progress.
- Projects by type - required - - List of current projects under sub-headings
of type. The page includes a list of types so that people can jump to
that type on the page. Projects listed in a consistent way, with links
to available detail and progress.
- (Project detail) - page titled by project name - 10 required - For each project where detail is
available, information is presented in a consistent style. The page
includes background information, at least one photo, more information
on the initiating voluntary agency, a list of the supporting companies,
and the latest news.
- (Project progress - page title based on project name) -
nice to have - Project progress is included on
separate pages for convenience (and also to not make it dependent on
the existence of project background pages).
- What happens in a project - nice to
have - - From the first application
to the opening ceremony, this page gives a step-by-step overview of how
a project comes about. This helps those who may become involved with
CRASH but also those who are involved for just one part of a project's
duration.
- Case study - nice to have -
- Presenting an actual project as a
case study - more detail, in a chronological journal style and with
accompanying photos and quotes.
- Request help from CRASH - required -
A form for voluntary agencies to use to make an application to CRASH
for a new project. It includes an explanation of what will happen next.
If the form is also available online, applicants will receive a copy of
their request by e-mail.
- How to apply for a project - nice to have
- Update existing one-page of information on how to apply for a CRASH
project. Include information of what CRASH do and don't get involved
in.
- Voluntary agencies we're helping - required - A listing of the voluntary agencies
that CRASH are currently helping (top of page) and have helped (bottom
of the page). List agencies alphabetically within type groupings,
linking to the project pages, where available.
- Completed projects - required - In a similar format to the Projects page, this will list completed projects by region. Projects previously listed on the main projects page will move to here once completed, including links to detail and progress pages.
- Events & campaigns - required -
- Describes the other CRASH activities that
aren't related to projects. The page includes a diary of fund-raising
events, with links to detail pages or other sites. The section
is used to contain information on the on-going activities and appeals
of CRASH.
- (Event detail - titled by the event name) - nice to have - .
- Volunteers wanted - required
- Information on upcoming events for which volunteers are needed.
Details and contact information for applicants.
- Contact CRASH - required - this is
an online form to allow people to contact CRASH. It either includes
links to the other forms on the site or duplicates their functionality.
People specify the purpose of their message; other input fields cover
contact information, checkboxes to sign up to the CRASH newsletter or
electronic mailing lists.
- About CRASH - required - An
introduction to CRASH, what it is, what it's for and how it does it.
Quotes from voluntary agencies, patrons, fund-raisers and suppliers can
be included here.
- History - required - History of the
charity, including a timeline with key events.
- (Information pack) - nice to have - This
section is based on the information available in CRASH's information
pack.
- Business Action on Homelessness - required - A page detailing CRASH's involvement
with this initiative.
- CRASH publications - required -
A section describing CRASH's own publications - linking to available
publication detail pages in the About homelessness section.
- Order form - nice to have - An online
or printable order form for specific publications by CRASH.
- Who's who in CRASH - required - A
page listing the people who work for CRASH, as well as trustees, in a
consistent format (name, title, optional photo, paragraph describing
their role). The page features a link to the Patrons page in the Help
CRASH section.
- About homelessness - required - - the purpose of this section is to provide
a homelessness resource. It will demonstrate CRASH's expert knowledge
in the area whilst increasing awareness of CRASH itself.
- News - nice to have - - a single page summarising news relating
to homelessness which doesn't appear on the CRASH news page. Content to
be provided by the sponsor (this depends on who the sponsor is).
- Government action - required - a page
or group of pages describing CRASH's interface to the government.
- Reading list - required - - A page split into sections by theme,
listing relevant and recommended reading, giving full details of articles,
papers and books.
Listed books which are available at the Amazon site, are linked to Amazon
via Associates Programme link, which would generate a small commission
for CRASH based on purchases resulting from the link.
- Homelessness literature review - required - - Provides
information on the homelessness literature review. An extract will be
provided, as well as links to download it as a PDF.
- Submit your research - nice to have - an
online or printable form to allow people to notify CRASH of new research
for consideration in the next review of homelessness literature.
- Related links - required - - a page of links to related Internet
resources, grouped under sub-headings by type (e.g., for the homeless,
places for individuals to donate household items or cash, government
agencies). The list includes links to web sites, pages describing mailing
lists or newsgroups known and recommended by CRASH. Each link includes
a name and a short description.
- Site contents - required - links
to all the pages on the web site grouped by section. All pages
become two clicks away from any other page to a visitor and to
indexing spiders, which sometimes only index sites to two links deep.
- Site credits - required - A page
listing the people and companies involved in developing the web site. List
contact name, role in the CRASH web site, company name, logo and link
to web site, if available.
- Patrons Page - required - Accessible
only by patrons. This section enables CRASH to make available timely
relevant information, such as a diary and minutes. It also serves to
demonstrate recognition of the patrons' contribution to CRASH.
Each patron is assigned their own username and password to access the
same area (there are separate access details so that fewer people need
be notified if the access details need ever be changed). Although it
is anticipated in the first phase that all the patrons will have access
to the same content, the separate passwords will allow sub-areas for
specific areas to be easily created later.
There is no link to this area from the public web site (so that outsiders
don't try to hack the restricted area). Patrons are notified in writing
of the area, its purpose, the web address and their access details.
Such a letter could be part of the launch campaign to notify specific
contacts of the new site.
- Briefing - required - a briefing
report prepared for patrons.
- Diary - required - upcoming and past
meetings for patrons, in descending date order.
- Minutes - required - minutes of past
meetings.
- Projects - nice to have - a list of projects
grouped by patrons. Projects link to the progress area of projects on
the main site.
The style of the CRASH web site should be professional and at least as
good as sites from construction industry. It should not be gimmicky,
frivolous or ostentatious. A magazine-style approach has been suggested.
With regard to structure and navigation, the patrons area will be treated
as a separate site, since patrons will be accessing this directly.
There will be links on all pages to the main site; it will adopt the
same style as the main site, but the navigation buttons will include a
set for the patrons area.
Design attributes
A list of attributes of CRASH and the web site which should be conveyed
through the visual design are listed below:
- effective
- worthwhile
- practical
- impartial
- independent
- efficient
- knowledgeable
|
- caring
- unique
- informed
- partnership
- collaboration
- building
|
Imagery
Specific imagery which came out of early discussions include building
blocks and building tools. Imagery that conveys the building of
homes should not be used, since CRASH projects exclusively deal with
refurbishment, renovation and improvement of existing building, such as
night shelters, day centres and temporary accommodation.
Design cues
Depending on the level in the site structure a page exists, different
navigational and informational elements will be on the page. These
elements are:
- Link home - (for all pages but the home page) each page
includes a graphical link back to the home page in a consistent position.
Also included on all pages is the site name (CRASH, The Construction
and Property Industry Charity for the Single Homeless). Both can be
achieved by making the site name a button to the home page;
- Section buttons by way of coloured-coded and iconic graphical
buttons. These link to level 2 pages. Each button should include
a unique meaningful icon or abstract shape. The text labels for all
graphical buttons will be in HTML text. The graphical part can be to
the left, right or above the text link. On the inner pages, they should
be in a consistent position;
- the style of the section buttons - showing:
- unselected + clickable (on a different section)
- selected + unclickable (on the section page)
- selected + clickable (below a section page)
- mouseover + clickable (animated - one each for a and b or just one)
- Site search: input field and search button ("Search the
CRASH site:");
- a short but unambiguous colour-coded page heading (not a
graphic);
- a colour-coded section graphic indicating the current
section;
- the section heading (the page heading of the section's level
2 page) - or the page context, by way of a horizontal list of text links
showing the parent path back to the home page;
- a page footer, contains at least the page URL. It can also
contain a copyright notice or other notices.
In addition to section buttons, illustrative buttons will be required for
the Help CRASH page, to help manage the large number of links. A small
device (around 20 x 10 pixels) is also needed to use within text to mark
off-site links.
Button positions
The level 2 links can be placed along the top of the page or in a
right-hand column. The main text of the page should be on the left-hand
side of pages.
The design should allow for the repetition of all links in the last
screenful of long pages without the need for a second set of graphics.
Button colours
R: 0 G: 0 B: 238 |
|
R: 85 G: 26 B: 139 |
Button or text colours which are similar to the default new and visited
link colours must be avoided.
Sub-section links
The design should allow for all sub-section (level 3) links (of main and
medium sections) to be listed as HTML links below the associated button
and label or in a consistent position on pages. Sub-section links will
be shown on all pages of the site.
Display
The site will not use frames and so the design should not rely on them.
The design should not be such to require the entire page to be held in a
single table. Instead, a design which allows progressive display (e.g.,
by using a series of tables, if using tables for layout) is required.
The level 2 links can be placed along the top of the page and/or in a
right-hand column. The main text of the page should be on the left-hand
side of pages.
The design should allow for the duplication of all links in the last
screenful of long pages without the need for a second set of graphics
or changing the orientation of links.
To design a site which is fast and easy to use, compatible with older
browsers, any browser config and for printing, please refer to these
design guidelines.
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
1. |
CRASH The Construction and Property Industry Charity for the Single Homeless |
required |
|
Home page |
|
1 |
Welcome and introduction paragraph on CRASH. Latest news. Patron logos. |
2. |
News |
required |
|
News |
news |
2 |
A new news item will always result in a new or updated page added elsewhere on the site. |
3. |
Briefings |
required |
|
Briefings |
news |
3 |
Based on the briefings distributed to Patrons. The most recent briefing always has the same filename. |
4. |
Facts & figures |
nice to have |
|
Facts & figures |
news |
3 |
Facts, figures and graphs. |
5. |
Press release |
required |
|
Press release (title) |
news |
3 |
The most recent release always has the same filename. |
6. |
Subscribe to the newsletter |
required |
|
Subscribe to the newsletter |
news |
3 |
Information about the quarterly printed newsletter. Form to allow people to subscribe and unsubscribe. |
7. |
Archive |
required |
|
News archive |
news |
4 |
A list of dated links to past briefings and press releases. |
8. |
Press release (archived) |
required |
|
(title) |
news |
5 |
An archived release - filename is changed and it's linked only from the archive (page count assumes 5 archived press releases). |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
13. |
Help CRASH |
required |
|
Help CRASH |
help |
2 |
Introduction to the pages in this section, by way of illustrative links. |
14. |
Needed now |
required |
|
Needed now |
help |
3 |
Grouped by type, a list of things needed for (linked) projects. Explain transportation required too. Specify item, quantity, timing and location. Perhaps use wording from the project co-ordinator's letter to construction companies. |
15. |
Become a patron |
required |
|
Become a patron |
help |
3 |
What is a patron, why needed, benefits, cost, form to express interest. |
16. |
Patrons |
required |
|
Patrons |
help |
4 |
Alphabetical list of current patrons in a structured format. |
17. |
Become a supporter |
required |
|
Support |
help |
3 |
What is a supporter, why needed, benefits, form to express interest. |
18. |
Construction industry supporters |
required |
|
Construction industry supporters |
help |
4 |
List of supporters grouped by type and then in alphabetical order. Mark supporters which are also patrons and fund-raisers. |
19. |
Make a donation |
required |
|
Make a donation |
help |
3 |
Introduction to the ways people can make donations to CRASH for their projects. Includes brief info on G.A.Y.E. |
20. |
Make a credit card donation |
nice to have |
|
Make a credit card donation |
|
4 |
Secure online form to allow people to make credit card donations. |
21. |
Donation form |
required |
|
Donation form |
help |
4 |
Printable donation form to allow people to pay later by cheque or credit card. |
22. |
By CharityCard |
nice to have |
|
By CharityCard |
help |
4 |
Online form to allow people to make donations using their CharityCard. |
23. |
Deed of Covenant |
nice to have |
|
Deed of Covenant |
help |
4 |
Printable form to allow people to make a Deed of Covenant. |
24. |
GiftAid declaration |
required |
|
GiftAid declaration |
help |
4 |
Printable form for people to complete and submit to make them eligible for the GiftAid benefits. |
25. |
Lend us your property |
required |
|
Lend us ytour property |
help |
3 |
Intro on how CRASH uses loaned properties, current properties sought for now, notification form. |
26. |
Donate your spare storage space |
required |
|
Donate your spare storage space |
help |
4 |
Overview on the problem of a shortage of storage space. Explanation of what's needed. Link to contact form. |
27. |
Become a volunteer |
required |
|
Become a Volunteer |
help |
3 |
A page inviting people to join the register of CRASH volunteers. Link to the page of volunteers needed now. |
28. |
Organise an event |
nice to have next phase |
|
Organise an Event |
help |
3 |
Explain that CRASH doesn't do its own fund-raising. Encourage people to participate in one of the events or start their own (if so, how). Include event-diary of current and upcoming events. |
29. |
Donate your surplus stock |
nice to have next phase |
|
Donate your surplus stock |
help |
3 |
Describe scenario of surplus stock becoming available at large retailers and how they could be used in current projects. List companies which have supported CRASH this way. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
30. |
Projects |
required |
|
Projects |
projects |
2 |
Introduction to projects, a clickable map of the UK and a list of featured projects marked. |
31. |
Projects by location |
required |
|
Projects by location |
projects |
4 |
A list of all current projects, in a structured format, under region sub-headings. |
32. |
Projects by type |
required |
|
Projects by type |
projects |
4 |
A list of all current projects, in a structured format, under type sub-headings. |
33. |
(project name - detail) |
10 required |
|
(project name) |
projects |
4 |
Structured information about a specific project. Name, location, type, size, date completed, blurb, photo, supporters, progress (page count assumes 10 detail pages at launch). |
43. |
(project name - progress) |
nice to have |
|
(project name) |
projects |
4 |
Progress - as dated items - on a specific project. |
44. |
What happens in a project |
nice to have |
|
What Happens in a Project |
projects |
3 |
Generalised description of a project, from start to end. Includes a point-by-point timeline of milestones. |
45. |
Case study |
nice to have |
|
Case study |
projects |
4 |
An actual project described in detail in terms of the life-cycle - accompanied by photos and quotes from those involved. |
46. |
Request help from CRASH |
required |
|
Request Help from CRASH |
projects |
3 |
Page including links to downloadable forms - may also be web form which can be completed online. |
47. |
How to apply for a project |
nice to have |
|
How to Apply for a Project |
|
|
Updated existing info on how agencies should apply for projects. Explain what CRASH do and don't do. |
48. |
Voluntary agencies we're helping |
required |
|
Voluntary Agencies We're Helping |
projects |
4 |
Introduction and then a list of those voluntary agencies (grouped by type) that have had successful project applications. List projects under each agency, in the same form as the project list. |
49. |
Completed projects |
required |
|
Completed Projects |
projects |
3 |
List in same format as project entry page, but introduced as completed projects. Links to detail and progress when available. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
50. |
Events & campaigns |
required |
|
Events & campaigns Activities |
events |
2 |
Intro and then event diary of current and upcoming fund-raising events and campaigns. |
51. |
(event/campaign name) |
nice to have |
|
(event/campaign name) |
events |
3 |
Detail on a specific event on campaign. |
52. |
Volunteers wanted |
required |
|
Volunteers Wanted |
events/help |
3 |
Information on volunteers needed for on-going events and campaigns. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
53. |
Contact CRASH |
required |
|
Contact CRASH |
contact |
2 |
General contact form - link to project application form. Need to expand this page or make into a section of forms for collecting information from the various kinds of help offered. |
54. |
About CRASH |
required |
|
About CRASH |
about |
2 |
|
55. |
History |
required |
|
History |
about |
3 |
|
56. |
(information about CRASH) |
nice to have |
|
|
about |
3-4 |
Multiple (up to 5) pages based on the CRASH information pack. |
61. |
Business Action on Homelessness |
required |
|
Business Action on Homelessness |
about |
3 |
|
62. |
CRASH publications |
required |
|
CRASH Publications |
about |
3 |
A linked list with summaries of CRASH publications. |
63. |
Order form |
nice to have |
|
Order Form |
about |
4 |
An online or printable form for specific CRASH publications. |
64. |
Who's who in CRASH |
required |
|
Who's who |
about |
3 |
For each include name, role, photo and a paragraph of text. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
65. |
About homelessness |
required |
|
About Homelessness |
homeless |
2 |
|
66. |
News |
nice to have |
|
News |
homeless |
3 |
Homelessness news provided by the sponsor. |
67. |
Government action |
required |
|
Government Action |
homeless |
3 |
|
68. |
Reading list |
required |
|
Reading List |
homeless |
3 |
List of recommended articles, papers and books. Any available online are linked. Include full citation and brief description of each. Group by theme. |
69. |
Literature review |
required |
|
Literature Review |
homeless |
4 |
Info about the CRASH publication, summary and links to download the PDF. |
70. |
Submit your research |
nice to have |
|
Submit Your Research |
homeless |
5 |
Online or printable form to allow people to inform CRASH of their own research. |
71. |
Related links |
required |
|
Related Links |
homeless |
3 |
List of links and short descriptions to other online resources related to CRASH. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
72. |
Site contents |
required |
|
Site contents |
contents |
2 |
Linked list of pages on the site, grouped by section. |
73. |
Site credits |
required |
|
Credits |
credits |
2 |
List of companies and individuals involved in the making of the CRASH web site. Include contact names, their role in the project, company name, logo, link to web site or telephone number. |
74. |
Patrons Page |
required |
|
Entrance |
patrons |
2 |
Home page for the patrons area. No pages in this section are linked from the main web site, which are password-protected. Page includes welcome message and date of last update. Include this and last month's main news and links to meetings. |
75. |
Briefing |
required |
|
Briefing |
patrons |
3 |
|
76. |
Diary |
required |
|
Diary |
patrons |
3 |
List of events relevant to patrons in reverse date order (most recent first) in a structured form. Event name, date, location, purpose. Include past events with links to minutes. |
77. |
Minutes |
required |
|
Minutes |
patrons |
4 |
Minutes of a specific meeting. |
78. |
Projects |
nice to have |
|
Projects |
patrons |
3 |
List of projects that patrons are supporting, grouped by patron so that a patron can easily find projects directly relevant to them. The list can link to the progress part of the project detail on the main page or to progress reports written just for the patrons. |
# |
page heading |
priority |
sponsor |
button/link text |
section |
level |
source, notes |
|